Analyst – Inbound Support – Customer Services (Pune)
Analyst – Inbound Support – Customer Services (Pune)
Blog Article
We're searching for a dedicated and driven Associate to join our vibrant Customer Services team in Pune. In this role, you will be the first point of contact for our valued customers via inbound chat. Your primary responsibility will be to provide exceptional customer service by resolving their inquiries in a timely and efficient manner. You will also play a crucial role in identifying customer needs and providing assistance to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and helpful responses to customer inquiries via inbound chat platforms.
- Addressing customer issues with empathy and promptness.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Working with other departments to ensure smooth customer service operations.
If you are a people-person with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Kickstart Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a driven individual with a talent for interaction? Do you thrive in a dynamic environment where you can make a difference? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the face for our valued customers, providing them with accurate support via live chat. You'll address a variety of customer inquiries, ensuring their happiness.
- Strengthen your customer service expertise.
- Work with with a talented team of professionals.
- Gain valuable experience in the service industry.
If you are ready to make an impact, we encourage you to apply today!
Customer Service Specialist : Inbound Chat at Eclerx Pune
Are you a passionate communicator with a knack for resolving customer concerns? Do you thrive in a fast-paced environment and enjoy helping people? Then consider this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are committed to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of contact for our valued customers, helping them with their questions through live chat.
- Tasks include:
- Proactively connecting with customers via live chat
- Providing prompt and efficient solutions to customer requests
- Maintaining a friendly and professional demeanor at all times
- Working with other teams to ensure seamless customer service
If you are a team player with excellent communication skills, and a solid work ethic, we encourage you to submit your application! This is an amazing opportunity to grow your career in customer service while making a difference in a fast-paced company.
Eclerx is Hiring Inbound Chat Analysts for Customer Operations Team
Are you a client-oriented individual with top-notch communication skills? Eclerx is now hiring Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of customer service solutions, and we're committed to exceeding expectations in customer experiences.
As an Inbound Chat Analyst, you will be the primary point of communication for our customers via live chat. You will resolve inquiries in a prompt and professional manner, while maintaining a positive and helpful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are committed to providing exceptional customer service and thrive in a fast-paced environment, we encourage you to apply today!
Launch Your Career: Inbound Chat Analyst Opportunity at Eclerx
websiteAre you a driven individual with a love of customer service? Do you excel in a fast-paced environment? Then this is the ideal opportunity for you! Eclerx is currently hiring talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first face for our customers, providing timely and exceptional support via live chat. You'll be responsible for resolving customer inquiries, troubleshooting issues, and ensuring a positive customer experience.
We offer a welcoming work environment with opportunities for development. If you are excited to make a contribution, we encourage you to apply!
Transform Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a enthusiastic individual with a keen eye for detail and a desire to offer exceptional customer service? Eclerx Pune is looking for an Inbound Chat Analyst to join our dynamic team!
In this crucial role, you will be the first point of contact for our respected customers. You will resolve their inquiries in a prompt and friendly manner. Your communication skills will be critical in fostering positive customer interactions.
At Eclerx Pune, we endeavor to create a supportive work environment where you can develop both personally and professionally. We offer attractive compensation and benefits packages, as well as possibilities for skill advancement.
- If you are a results-oriented individual with a strong work ethic and a true desire to make a positive impact, we encourage you to submit your application!